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Frequent Asked Questions
Click and collect services with the Dunes Center, Abuja allows you to shop in the way that suits you. Whether you are at work or you are just very busy, you can just go on our site and secure your order within seconds. Once you have placed the order your order will be available for collection the very same evening if you would like or the order will be here at the Dunes Center at your next convenient time. You can collect your order form Dunes at a time of your convenience. We keep your order at the center for as long as you wish, if you are unavailable to pick up the order within the first seven days we advise that you contact us.
WHERE SHOULD I GO TO COLLECT MY ORDER ?
To collect your order please just come to the first floor of the shop where you will be able to ask one of our marvellous members of staff where to go.
What payment methods do you accept?
HOW LONG ARE ORDERS KEPT FOR COLLECTION ?
Orders are kept for up to seven days after the point of order. Once this has expired your order will be placed back on the shelf available to all customers.
Can I track my order?
IS THERE A CHARGE FOR STORE COLLECTION ?
There is no charge for our Click and Collect service.
What is your return policy?
WHAT IF I DO NOT WANT MY ORDER ?
If you no longer want your order we would appreciate a phone call but failing that your order will be reserved for three days.